Shipping policy

📦 Shipping Policy

Effective Date: 04/06/2025

At GreyMailingBag.com, we aim to deliver your packaging supplies quickly, safely, and reliably across the UK.

🚚 Shipping Methods & Carriers

We use trusted courier services such as Evri, Royal Mail, DPD, or Parcelforce, depending on the order size and destination.

⏱ Processing Time

  • All orders are processed within 1–2 working days (Monday–Friday, excluding public holidays).

  • You will receive a confirmation email with tracking details once your order has shipped.

📍 Delivery Time Estimates

Shipping Option Estimated Time
Standard Delivery 2–4 working days
Express/Next Day* 1–2 working days

*Next Day shipping is available for qualifying orders placed before 12pm.

💷 Shipping Costs

Shipping charges are calculated at checkout based on order weight and delivery location.
Occasionally, we offer free delivery promotions on bulk orders — check the homepage for details.

📦 Large or Bulk Orders

Orders with large quantities or pallet deliveries may take additional time. Please contact us directly for trade quotes and delivery arrangements.

🛑 Delays or Issues

While we work hard to meet our shipping timelines, delays may occur due to:

  • Courier issues

  • Bad weather

  • Incomplete delivery addresses

We are not liable for delays once the parcel has been handed over to the courier, but we’ll help resolve any issues quickly.

📬 Incorrect or Undeliverable Addresses

Please double-check your delivery address before confirming your order. If a parcel is returned due to an incorrect address, the customer will be responsible for redelivery charges.

❓ Questions

For help with your delivery or to track your order, contact us at:
📧 support@greymailingbag.com
📞07495355641