Refund policy

Returns Policy
We want you to be 100% satisfied with your purchase. If you are not completely happy, you can return the item(s) within 14 days of receiving your order.

To qualify for a return:

  • Items must be unused, in original packaging, and in resaleable condition

  • Include proof of purchase (order number or receipt)

  • Buyer is responsible for return postage costs unless item is faulty

How to start a return:
Please contact us at greymailingbag@gmail.com with your order number and reason for return. We’ll reply within 24–48 hours.

Refunds
Once your return is received and inspected, we will issue a refund to your original payment method within 3–5 working days.